More info
Hello,
I am looking for a position in tourism or one where I could put my knowledge in languages to use. I would also consider a position where I could use my accounting experience.
below please find my CV listing my competences. I am available as of April 1, 2008.
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A dynamic, energetic, goal oriented person fluent in English, German and
Italian and a working knowledge in French
Extensive business expertise specializing in accounting.
Proven ability in communications, administration, management and problem solving.
OBJECTIVE
To utilize my extensive language and administrative skills and to contribute effectively to the goals of a company and continue personal development.
SKILLS AND ATTRIBUTES
Superb Organization
Customer Service
Problem-solving
Reliable/Conscientious
High Achiever
Computer ability with several software packages
Detail-oriented
Motivated
Effective Communicator
SELECTED ACHIEVEMENTS
Air Canada Customer Sales and Service Agent:
Customer Sales and Services Agent specifically for German and Italian languages.
Responsible for the processing of passengers from check in to departure.
Giving excellent and friendly customer service, including ability to deal independently with most customer inquiries or problems; participating in problem solving program: Six Sigma
Knowledge of extensive computer programs, international identifications, visas and travel documents.
Being up to date on information regarding services including all classes of travel, cargo and partner services.
Arranging alternate travel or accommodation in situations of cancellations.
Excellent knowledge of airport security and about the extensive security requirements that surround the loading and departure of an aircraft; making public announcements in several languages.
Lehndorff Management Ltd., Accounting Clerk:
Responsible for the principals own accounts and serviced 2 major corporate accounts; requested to return for a 3 months period by management to assist with the accounts .
As Owner/Manager, establish a part-time Jewellery business from concept, in conjunction with 3 colleagues:
Designed and created one-of-a-kind prices from Rhinestones; prospected for business, communicated with customers, negotiated and closed sales.
For the Durham Roman Catholic School Board:
Taught Italian to Grades 6 - 9 for the Heritage Language Program; planned classes based on the set curriculum, coached and evaluated students; prepared demonstrations for parents.
Served as Accounting Clerk/Bookkeeper for several companies in Germany, Italy, and Ontario: Attended Seneca College, Toronto, to upgrade to Canadian Standards to ensure employment as an
Accounting Clerk; secured a position with Latimer Limited, promoted from Accounting Clerk to National Accounts Receivable Manager, within a short period of time; supervised staff, scheduled meetings, handled major accounts, made reports to senior management.
SPECIFIC EXPERIENCE
Languages:
- Capable of communicating clearly in four languages - English, German, Italian and French
- Taught heritage language skills to Grades 6 through 9
- Provided translation service for Nova Ottica, Italy and Osnofa, Portugal
Travel:
- Travelled extensively and developed a solid understanding of different cultures
Japan, Europe, North America, Australia, Asia
- Lived in the United States for 2 years
Accounting Clerk/ Administration:
- Processed Accounts Payable and Accounts Receivable, billing, pricing, credits,
bank reconciliation; kept accurate bookkeeping records
- General business office procedures - correspondence, mail, filing, reception
- Interacted with courier services in order to forward mail and packages
- Maintained an accurate filing system and inventory control system
- Trained staff one-on-one in company policies and procedures
Volunteer:
- Elected to George Kennedy Elementary School Council of the Teachers and Parents Association
EMPLOYMENT HISTORY
Present Employment:
MICHAELS FORMATION, Part-Time English Teacher, Paris June 2006
AIR CANADA, 1998 - 2005
Customer Sales and Service Agent : Toronto international airport, Canada
Bookkeeper: Italian Teacher: Owner/Manager: 1983 - 1997
For 15 years provided care of children while working part time for several small companies, keeping books, teaching Italian and part-time with my own business. Gained valuable business knowledge and communication skills by hands-on experience
and a natural aptitude
JEWELRY COMPANY, 1987 - 1990
Owner: Ajax, Canada
LEHNDORFF MANAGEMENT LTD., 1981 - 1983
Accounting Clerk: Toronto, Canada
LATIMER LIMITED, 1978 - 1981
Accounts Manager: Toronto, Canada
ONTARIO TILE & CERAMICS LIMITED, 1978
Secretary (Part-time): Markham, Canada
EDUCATION
Languages:
BORDEAUX LANGUAGE SCHOOL, 1997
5 weeks intensive study
SENECA COLLEGE OF APPLIED ARTS AND TECHNOLOGY, Toronto
1977-1978
Accounting and Bookkeeping Certification
TRADE SCHOOL, Bottrop, Germany 1968 – 1971
Accounting Certification
INTERESTS
Travel:
A keen desire to visit other countries and come in touch with different cultures
Hobbies:
Reading, Photography, Travel
References available upon request
